At Bloom Patisserie, we take your privacy seriously.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or place an order with us.

What Information We Collect

We collect personal information when you interact with our website, make an order, or contact us. This may include:

• Your name
  
• Email address
  
• Delivery address
  
• Phone number (optional)
  
• Payment details (we use secure payment processors)
  

How We Use Your Information

We collect your information for specific purposes, including:

• Processing and fulfilling orders: We need your details to deliver your cake and communicate with you about your order.
  
• Improving our service: Your feedback helps us enhance our cakes and overall customer experience.
  
• Marketing communications: With your consent, we may send you updates about new products, special offers, or events. You can opt-out of these emails at any time by unsubscribing.
  
• Customer support: We’ll use your contact information to respond to any inquiries or issues you may have.
  

How We Protect Your Information

Your privacy and the security of your personal data are important to us. We take reasonable measures to safeguard your information, including:

• Using secure payment gateways to process financial transactions.
  
• Storing personal information in password-protected systems.
  
• Not sharing your personal data with third parties unless it’s necessary for the completion of your order (e.g., delivery services).
  

Sharing Your Information

We do not sell, rent, or trade your personal information to any third parties. However, we may share your information in the following cases:

• With service providers: We may share your details with third-party service providers (like delivery companies) to complete your order.
  
• If required by law: We may disclose your information if required to do so by law or to protect our rights and safety.
  

Cookies

Our website may use cookies – small text files placed on your device – to enhance your browsing experience. Cookies help us understand how you use our site and allow us to tailor content and features to suit your preferences. You can disable cookies through your browser settings, but this may affect your user experience.

Your Rights

As a customer, you have the right to:

• Access the personal information we hold about you.
  
• Request corrections to any inaccurate or incomplete data.
  
• Request deletion of your personal information (with certain limitations).
  
• Opt-out of marketing communications at any time.
  

To exercise any of these rights, please contact us at ordersbloompatisserie@gmail.com or via our Contact Page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our website and update the “last modified” date. We recommend checking back occasionally to stay informed on how we’re protecting your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to reach out to us via our Contact Page or email us directly at ordersbloompatisserie@gmail.com

Effective Date: 08/08/2025